Batch user management

Navigation to the Import Users

Click Organization.

Select Users.

Click on the red circle with the + icon.

On the popup menu, click on the Import Users button. Click on the Select File button and select the JSON file you prepared to import,update or export Users in bulk with JSON.

This process is for the IT personnel who works with JSON files. If you have no prior experience with JSON file format, please refer to your IT department or contact us.

Importing users

Below is a sample JSON file that you can use as an example to create your own.

Download file

The above example is used to create a single User. You can inspect the JSON file to create your own.

You can use these JSON properties:

username	User’s username
password	User’s password
fullname	User’s full name
email	User’s contact e-mail address (to send invitation e-mails)
folder	Name of the folder that the user will be placed.

active	Active/passive status of the User
	true (user is active can log in)
	false (user is not active cannot log in.)

roles	User’s role in your Organization. A User can have multiple Roles.
	USER (Regular User)
	EDITOR (Editor)
	OPERATOR (Operator)
	MANAGER (Manager)
	QUESTION SUBMITTER (Question Submitter)
	QUESTION BANK SUPERVISOR (Question Bank Supervisor)
	Special (Special)

tags	User’s Tag Name(s) and Tag Value(s). A User can have multiple Tags.
	Department
	Section
	Group
	Category
	Position
	Class
	Source

When uploading your custom JSON file, make sure all properties are defined and filled or you will get an error message.

Updating users

ID Properties

To update Users’ information in bulk with a JSON file, you need to know the ID of the Users you want to update. You can't update the User information without their ID information. .

You need to format your JSON file to delete/update Users in bulk.

id: whenever you create a new User and ID value is created for that user.

You need to enter this information to update the User info.

To learn the specific ID of a User, you need to export the Users info as a JSON file first.

Deleting users

While updating Users in bulk, you can also delete and add new Users. To delete a user, you need to add the ''deleted'' property to that user and set it to true.

deleted: to delete the account

true (yes, delete)

Exporting users

Select the Users you want to export from the Users list.

Click on Export button on top of the Users List.

Once you click the button, a JSON file will be created.

This JSON file is ready to be uploaded back to the system for importing.

You can edit this file by opening it with any text editor.

Note: This JSON file has 2 extra properties: deleted and id. These fields are used when you bulk update the Users’ information.

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